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About Zendesk
Build the best customer support experience
Zendesk is a cloud based help desk support software that allows companies to communicate with its customers via various channels to meet customer needs. Zendesk aims to help support, sales, and customer success teams engage with their customers better.
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Zendesk + Jibble integration
How it works
Use Jibble to track hours worked on tickets in Zendesk, so you can stay on top of your game and focus on what matters most: your customers.
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Tracking hours
Sync tickets for accurate time tracking
Sync tickets in Zendesk with activities in Jibble with a simple click. Easily monitor time spent on tickets in Zendesk with our time tracking solution for accurate reporting.
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Smarter tracking from your Chrome Browser
Never lose track of time again
Track time directly in Zendesk with the push of a button. With Jibble’s Chrome Extension, your timer is just a click or keyboard shortcut away – no more switching between apps for work tracking!
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Powerful insights at your fingertips
Reports and analytics all in one place
Drill down into visual charts or detailed reports to keep track of productivity and budget costs. Use our multiple filters to identify patterns, analyze time spent on tickets, and improve time utilization.
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Timesheets ready for payroll
Time tracker every business needs
With Jibble’s payroll-ready timesheets, employee hours are instantly transformed into timesheet reports. Pay accurate salaries and easily get all the data you need, including overtime and billable hours.
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Getting started is easy
Integrate Jibble with Zendesk in minutes
- Create an account with Jibble. It’s free forever for unlimited users.
- Go to Integrations in Jibble, and click on Zendesk.
- Connect your Jibble account to your Zendesk account via Zapier to power your integration.
- Choose and sort triggers and actions between Jibble and Zendesk.
- That’s it!