Honest Review:

Avaza

By Asim Qureshi, CEO Jibble

June 2nd 2023

As a CEO of a time tracking software company I need to know what my competitors are up to. That means I’m often researching about and/or playing around with their products, you know, it’s part of the job. Here, I share my findings of that research, giving credit to those competitors where credit is due and being honest about which products I believe you really need to avoid. And so, there you have it, this review, and in it, I try to be honest, fair, and insightful…

This review covers:

• Overview
• What Users Like
• What Users Don’t Like
• Pricing Plans
• Standout Features
• Positive User Highlights
• Negative User Highlights
• Ratings from Other Reviews

Overview

Avaza is a business management software that offers a wide range of features, from time tracking and project management to invoicing and reporting. I find the task management tools particularly useful, as they allow businesses to execute tasks, stay organized, and collaborate with teams and clients. I also appreciate how easy it is for businesses to generate custom invoices for each customer and country and track payments, credits, and returns.

While the software does offer a variety of great features, I do feel that its time tracking functionality is quite basic and could use some additional features like GPS tracking or a time kiosk. Additionally, I must admit that the software is a bit complex and has a steep learning curve. Sometimes, the interface can be overwhelming, and businesses have difficulty utilizing all of its functions and tools.

Despite this, the software’s integrations with third-party platforms such as QuickBooks, Xero, and Zapier make it a convenient option for business needs.

Overall I believe that Avaza is a good choice for businesses looking for basic time tracking and comprehensive business management, as long as you’re prepared to spend some time learning the ropes.

What Users Like

• Detailed reporting
• Features for team collaboration
• Adaptable to businesses of different sizes
• Third-party integrations
• Includes custom invoicing functionality

Pricing Plans

Avaza offers several pricing plans to meet the needs of different types of businesses.

Free: Comes with unlimited project collaborators and external contacts with chat access, but only ten customers. However, users with timesheet/expense access, admin/invoice access, and resource scheduling access are limited to 1. Team members with chat access, active projects, and monthly invoices are limited to 5. 100MB of storage and regular email and chat support is provided.

Startup: At US$11.95/month, it offers everything available in the free plan. Includes 2 users with timesheet/expense access, and 1 user with admin/invoice access, and resource scheduling access. Active projects are limited to 20, and monthly invoices are limited to 50. 10GB of storage and priority email and chat support are provided.

Basic: At $23.95/month, it offers everything in the Startup plan but with greater access. Includes 5 users with timesheet/expense access and 2 users with admin/invoice access. Active projects are limited to 50, and monthly invoices are limited to 100 on this plan. 20GB of storage, along with priority email and chat support, is provided.

Business: At $47.95/month, it offers all details included in the Basic plan. Includes 10 users with timesheet/expense access and 5 users with admin/invoice access. 30GB of storage is provided, along with priority email and chat support.

Standout Features of Avaza

1. Time Tracking and Project Management

Businesses can measure and manage the time spent on tasks and projects using the time tracking function in Avaza, which enables them to keep track of hours worked, create and assign tasks, and monitor progress. Time tracking can also be used to track billable hours for invoices and make automated timesheets for record-keeping.

Avaza’s project management capabilities help organizations streamline users’ workflow and help their team work more efficiently. Its powerful task management feature allows users to create new tasks in seconds, set priorities and deadlines, and assign them to the appropriate team members and customers. The software enables users to organize and structure their work in a way that best suits their team’s needs, whether through list views, Kanban boards, or Gantt charts.

2. Collaboration and Communication

Avaza facilitates collaboration and communication among team members and allows team members to share files, leave comments, and assign tasks to one another in real-time. It helps to ensure everyone is on the same page and that projects are completed on time and within budget. It promotes the “many hands make light work” mentality by enabling all team members to contribute and see the project’s progress at all times.

The platform also offers robust collaboration tools that allow teams to communicate and work together seamlessly. The online and email-enabled discussions feature allows instant feedback on tasks. The smart email integration feature enables the conversion of emails into tasks and keeps all necessary work in one place for easy follow-up.

3. Invoicing Software

With Avaza, users can create customized invoices that reflect their brand and meet local tax requirements with just a few clicks. Additionally, users can manage their client payments, track and split payments, issue credit notes, and automate their revenue with recurring invoices. Furthermore, Avaza offers a billing feature that allows users to add unbilled time and expenses to invoices, which provides a complete picture of their project revenue. With Avaza, users can also enable online payments for their customers and link popular payment gateways such as PayPal, Stripe, and Payoneer, making it easy for them to settle their invoices.

4. Business Reporting and Integrations

Avaza’s reporting features allow users to easily track the progress and profitability of projects, as well as the utilization and productivity of teams. With the project dashboard report, users can see which tasks are running over budget, need to be invoiced, or are at risk, allowing them to take proactive measures to keep their projects profitable. The staff utilization report provides a snapshot of everyone’s billable vs. non-billable hours, scheduled hours, and more, allowing managers to improve their team’s utilization and efficiency.

The task report feature enables employers to stay on top of their team’s tasks, giving them a bird’s eye view of the critical KPIs such as near or overdue tasks, time estimates, completion percentage, and remaining effort.

Avaza is highly customizable and can be integrated with other popular business tools, such as QuickBooks, Xero, and Zapier. It allows businesses to connect their existing workflows with Avaza easily.

Selected Positive User Feedback: 

• “I loved the tool’s precise usage; it seems very easy to use. All information is available with clicks and gives an overview of historical data, which is excellent for management purposes.” – Grace M. (Source GetApp)
• “I’m pleased with Avaza. I switched over from Monday.com, and of course, the price here is so affordable, which is great since the price is why we did not stay at Monday.com past their free trial.” – Marylou (Source GetApp)
• “Avaza has given us added advantage and fence to work efficiently on working closely on our projects and keep track of it.” – Analp (Source G2)
• “The price point on this software is PERFECT for small startups, the support is included without a high add-on cost, and the support is VERY GOOD, quick, and EASY to understand! Architecturally the layout is very friendly, the user interface is easy to navigate, and the color scheme is pleasant.” – Nathan (Source GetApp)
• “The customer service is fantastic– we can connect within a few minutes, either by chat or video, when necessary.” – Kimberley (Source G2)
• “Avaza provides a fence-to-fence system for managing projects, forecasting resources, allocating tasks effectively, and enhancing productivity as our business grows. The added benefit of using Avaza, apart from the tool being a perfect fit for a civil engineering business of circa 60 people, is the customer service.” –Herbert (Source G2)
• “Avaza is clean, simple, and yet powerful, providing great insights for small companies in its built-in report analytics. The price is highly competitive!” – Gabriel (Source GetApp)
• “My team’s experience with Avaza has only been positive. Not only is the price extremely competitive, but customer service is top-notch, the platform is user-friendly, and the PM abilities are what my team was searching for.” – Kristin S. (Source G2)
• “Avaza has the best price compared to all the other options, but it also has the best features for our company.” – Sofia (Source GetApp)
• “I spent hours trying to find our small consulting firm’s best time-tracking and project-management tool. Avaza was the only service that met our needs, and for the price, it was a win-win!” – Maria S. (Source G2)
• “The software allows the creation of invoices and all the accounting systems of the project, online invoices, customized invoices, accounts receivable and payable, and everything related to the economic performance of the tasks.” – Jessica (Source G2)
• “This software has helped us a lot. It works great, and our whole team uses it every day.” –Robyn Kremer. (Source Google Reviews)
• “I searched through so many different software platforms to use for tracking time and doing invoices. This one could achieve everything our small consulting firm needed – everything can be customized – hourly rate versus project rate, you can change the info in the invoices pretty quickly.” – Maria (Source GetApp)
• “Reporting is compelling, but the timesheet facility was the deciding factor for us as a business. It has revolutionized the way we work.” – Keith W. (Source G2)
• “Avaza is streamlined, simple to use, and accessible.” – Melissa D. (Source G2)

Selected Negative User Feedback:

• “I don’t know if this is an option, but a task prioritization feature is always helpful to me. There’s always something that needs to get done, but deciding what to get done first and being able to identify it quickly is essential to me.” – Marylou (Source GetApp)
• “The user interface needs to be updated, its complicated. Onboarding is difficult. They need to upgrade their app for iOS devices. It hangs up a lot. – Tarun (Source SoftwareAdvice)
• It will be awesome if the tool can provide a “guide” for First Time User Experience.” – Grace M. (Source GetApp)
• “The reporting tool could use a minor update to the user interface, so things are a little easier to use; the collaboration features could also use an update to have some chat-like function, making collaboration easier.” – Nathan (Source GetApp)
• “It is a reasonably complex system due to its multiple functions and tools, I had a great time while onboarding. More introduction to the functions provided.” – Heidi F. (Source G2)
• “Only offer basic features. Some project management functionality is limited compared to other systems I’ve used.” – Keith W. (Source G2)
• “I have yet to find a way for external users to collaborate on our projects. I wish it had task prioritising feature.” – Gabriel (Source GetApp)
• “User interface is complicated. I wish the reports could be more editable – adding in additional footnotes because we invoice all our clients in the system. Still, consultants have to create an invoice outside of the system when they want to invoice our company to get paid.” – Maria (Source GetApp)
• “I get confused and get lost with so many reporting options. Also, I think the report should be under every particular subject.” – Anonymous (Source SoftwareAdvice)
• “I’m not too fond of the fact that the app lags” – Billy S. (Source GetApp)
• “My only complaint is that importing the data can be cumbersome.” – Anonymous reviewer (Source GetApp)
• “No way to use offline on pc as it’s an online web-based application. It lacks task-priotorising feature.” – Anonymous (Source SoftwareAdvice)
• “While there are some issues with Avaza, they’re all very minor. Simple things like limited viewing options for timesheets, the inability to assign tasks to multiple users, and the limited templates.” – Anonymous (Source SoftwareAdvice)
• “I miss a Dark theme for the phone app, and it will be better in the eyes. – It does not allow you to personalize the background color of your tasks only provide basic features.” – Leonardo. (Source SoftwareAdvice)
•  “A few things could be added, such as a data entry for Purchase Orders received and a section whereby sub-contractor Purchase Orders could be raised.” – Herbert (Source G2)

Ratings from Other Reviews

(As of 04/06/2023)

• GetApp: 4.6/5
• Capterra: 4.6/5
• G2: 4.6/5
• SoftwareAdvice: 4.5/5
• App Store: 3.2/5 (in the US)
• Google Play Store: 4.3/5 (in the US)
• TrustRadius: 8.7/10

Final Thoughts

Avaza – a business management software with powerful features like time tracking, billing, resource scheduling, and project management.

One of the things I love most about Avaza is how easy it is to use on the go. With the mobile-friendly software, businesses can track time and expenses from anywhere, making it simple to stay on top of finances. Plus, the ability to accept online payments from invoices is a game-changer – no more chasing down payments!

However, while Avaza offers basic time-tracking features that are useful, it lacks the unique or detailed functionalities that some other tracking solutions offer. Additionally, the software can be complex and overwhelming for new users. The learning curve is steep, and the setup process is not always straightforward. Avaza’s mobile app also needs work, given its low 3.2/5 star rating on the App Store.

In conclusion, Avaza is good for desk-based employees but not really the choice for on-site staff.